Home Service Business CRM

FieldEdge vs Housecall Pro vs ServiceTitan: Which Home Service Business CRM Tool Should You Choose

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Quick Verdict

Choose Housecall Pro if you need a predictable cost structure and a clear entry-level price of $59/month billed annually. If you require scalable custom pricing based on technician count and specific add-ons without a public price list, FieldEdge and ServiceTitan are the better fits.

Choosing the right customer relationship management system is critical for home service businesses that rely on efficient dispatching and billing. The right tool helps streamline daily operations, ensuring that technicians are where they need to be and that invoices are processed accurately.

This guide compares three prominent options in the industry. By examining the core capabilities of each platform, you can better understand which solution aligns with your specific workflow requirements and long-term business goals.

Side-by-Side Snapshot

ToolPriceFree PlanVerified
FieldEdgeCustom pricing — contact sales (Select/Premier/Elite plans, varies by technician count and add-ons, no public price list)No free plan; demo/quote required2026-09-16
Housecall Pro$59/month (billed annually, Basic plan, 1 user) — $79/month billed monthlyFree trial availability varies by promotion; no permanent free plan2026-09-16
ServiceTitanCustom pricing — contact sales (Starter/Essentials/The Works plans, priced per technician, no public price list)No free plan; demo/quote required2026-09-16

Where These Numbers Come From

The prices and plan details in the table above are what we recorded for each tool, last checked on . Each section below links to the official site. Prices change often, so confirm the current price there before you decide.

FieldEdge

Verified 2026-09-16

Overview

FieldEdge is a Customer Relationship Management (CRM) system designed specifically for home service businesses. It offers tiered plans that scale according to the number of technicians and additional add-ons.

Best Features
  • Tailored for home service business operations
  • Tiered plans including Select, Premier, and Elite options
  • Pricing structure based on technician count and add-ons
Best For

This item suits home service business owners who need a CRM that scales with their technician count and prefers custom pricing over public rate cards.

Pros
  • Scalable plan structure that accommodates varying team sizes
  • Dedicated focus on the home service industry needs
Cons
  • No free plan available and requires a demo or quote to proceed
Visit Official Site

Housecall Pro

Verified 2026-09-16

Overview

Housecall Pro is a Home Service Business CRM designed for managing operations. It offers a paid subscription model with plans starting at $59/month (billed annually, Basic plan, 1 user) for annual billing or $79/month billed monthly.

Best Features
  • Categorized as a Home Service Business CRM
  • Annual billing option available for the Basic plan
  • Monthly billing option available at a different rate
Best For

Small business owners and operators in the home service industry looking for a specialized CRM with paid subscription options.

Pros
  • Specialized focus on home service businesses
  • Option to choose between annual and monthly billing cycles
Cons
  • No permanent free plan is available, with free trial availability varying by promotion
Visit Official Site

ServiceTitan

Verified 2026-09-16

Overview

ServiceTitan is a Home Service Business CRM designed for managing operations. It offers various service plans tailored to business needs.

Best Features
  • Tailored Starter, Essentials, and The Works plans
  • Pricing structured per technician
  • No public price list available
Best For

This tool suits home service businesses that are prepared to contact sales for custom pricing and do not require a free trial.

Pros
  • Flexible plan options for different business sizes
  • Cost model based on actual technician count
Cons
  • No free plan is available
Visit Official Site

What to Weigh Before You Choose

Pricing transparency and access

Home service operators need to understand their total cost of ownership before committing to a long-term contract. Check whether the vendor offers public rate sheets or if every inquiry requires a sales call to determine the final quote.

Per-technician billing models

Since labor is the primary cost in home services, knowing exactly how the price changes when you add or remove field staff is critical for budgeting. Verify how the software calculates charges per active user and whether there are caps or minimums on the number of technicians covered.

Plan tier distinctions

Different subscription levels often bundle varying degrees of automation, reporting, and scheduling features that affect daily workflow efficiency. Review what specific capabilities are included in entry-level versus premium tiers to ensure you are not paying for features you do not use.

Annual versus monthly commitments

Cash flow constraints are common for small business owners, so the payment schedule can impact short-term financial flexibility. Determine if the vendor locks you into annual prepayment for discounts or if they allow flexible month-to-month adjustments as your business scales.

Our Pick and Who It Fits

FieldEdge and ServiceTitan are both best for readers requiring custom pricing models and complex plan structures like Select, Premier, Elite, Starter, Essentials, or The Works. Housecall Pro is best for readers who prefer transparent, fixed monthly pricing starting at $59/month for the Basic plan with one user.

Common Questions

What is the base monthly price for Housecall Pro?

Housecall Pro starts at $59/month billed annually for the Basic plan with 1 user, or $79/month if billed monthly.

Do FieldEdge and ServiceTitan offer public pricing lists?

No, both FieldEdge and ServiceTitan use custom pricing. FieldEdge offers Select, Premier, and Elite plans, while ServiceTitan offers Starter, Essentials, and The Works plans, and both require contacting sales for specific costs based on technician count and add-ons.

How are FieldEdge and ServiceTitan plans typically structured?

FieldEdge plans vary by technician count and add-ons, with tiers named Select, Premier, and Elite. ServiceTitan is priced per technician, with tiers named Starter, Essentials, and The Works.

Which tool has a clearly listed starting price for a single user?

Housecall Pro is the only one with a publicly listed base price in the provided facts, starting at $59/month when billed annually.

Pricing and feature details on this page are independently researched and verified against official sources.

Pricing shown was accurate at the time of publishing and may change — verify on the official site.